HP Care Pack - 3 Year - Service 9 x 5 - Maintenance - Electronic and Physical Service
General InformationManufacturer: HP Inc.
Manufacturer Part Number: UK712E
Manufacturer Website Address: www.hp.com
Brand Name: HP
Service Name: Care Pack
This value-priced HP Care Pack provides high-quality door-to-door hardware service.
Product Type: Service
Service InformationService Main Type: Maintenance
Service Sub Type: Electronic and Physical
Service Description: 9x5
Remote problem diagnosis and support:
HP Services professionals work with you to isolate hardware problems and help with product installation, configuration, setup, and problem resolution.
Repair center services:
For issues that cannot be resolved remotely, an HP-authorized representative at an HP-designated repair center provides technical support on the failed hardware product, repairing or replacing components or the entire unit as necessary. Your coverage includes all required parts and materials.
Pick-up by HP:
An HP-authorized courier picks up your failed equipment at your site and delivers it to the HP-designated repair facility.
An HP-authorized courier returns the repaired or replaced equipment to your location. turn around time for this service will be between 5 and 6 business days.
Standard business hours coverage:
Service is available 8:00 am-5:00 pm Monday through Friday, excluding holidays.
Provided Support: Pick-up & Return
Provided Support: Phone Support
Provided Support: Configuration
Service Availability: 9 x 5
Service Response Time: 6 Business Day
Service Duration: 3 Year
- Notebook Only
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HP Care Pack - 3 Year - Service 9 x 5 Next Business Day - On-site - Maintenance - Parts & Labor - Electronic and Physical Service
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