HP Care Pack - 3 Year - Service 9 x 5 - Maintenance - Electronic and Physical Service

HP Care Pack - 3 Year - Service 9 x 5 - Maintenance - Electronic and Physical Service

  • $199.00


General Information

Manufacturer:   HP Inc.
Manufacturer Part Number:   UK712E
Manufacturer Website Address:   www.hp.com 
Brand Name:   HP
Service Name:   Care Pack
Marketing Information:  

This value-priced HP Care Pack provides high-quality door-to-door hardware service.


Product Type:   Service

Service Information

Service Main Type:   Maintenance
Service Sub Type:   Electronic and Physical
Service Description:   9x5
Service Details:  

Remote problem diagnosis and support:
HP Services professionals work with you to isolate hardware problems and help with product installation, configuration, setup, and problem resolution.

Repair center services:
For issues that cannot be resolved remotely, an HP-authorized representative at an HP-designated repair center provides technical support on the failed hardware product, repairing or replacing components or the entire unit as necessary. Your coverage includes all required parts and materials.

Pick-up by HP:
An HP-authorized courier picks up your failed equipment at your site and delivers it to the HP-designated repair facility.

Return shipment:
An HP-authorized courier returns the repaired or replaced equipment to your location. turn around time for this service will be between 5 and 6 business days.

Standard business hours coverage:
Service is available 8:00 am-5:00 pm Monday through Friday, excluding holidays.


Provided Support:   Pick-up & Return
Provided Support:   Phone Support
Provided Support:   Configuration
Service Availability:   9 x 5
Service Response Time:   6 Business Day
Service Duration:   3 Year
Product Supported:  
  • Notebook Only

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